Customer Service

Contact Us Today

We are available Monday - Friday, 8:00am-5:00pm PST.
Call: 1-877-FASTSIZE
Email: Click Here
Fax: 1-949-297-3878
Send us a letter to: FastSize, LLC
101 Columbia, Suite 150
Aliso Viejo, CA 92656

FastSize® Money Back Guarantee

Feel confident ordering and using our products! Every product we sell carries a conditional money-back guarantee. Quite frankly, if you are not satisfied with our products and are eligible for a refund, your order will be fully reimbursed.

The FastSize® Extender Money-Back Guarantee

FS-Extender We are so confident that you will be impressed and pleased by the FastSize Extender© that we offer a full money back guarantee. If you do not see results after 6 months of usage, you may return it for a full refund. Our product works and we are willing to back that up with our guarantee. Further, If you receive the product and feel as though it is not fit for you, you may send it back for a full refund. This condition requires the Extender to be un-used and in the original packaging, as we do not re-issue used devices for sanitary purposes. This is part of our private policy.

If you have used the device, and believe it has been ineffective, a full refund will be issued after 6 months following the purchase date. In order to be eligible for a refund, you must send in a Progress Chart with the device. You must track the hours/minutes you wore the device per each day throughout the 6 month period. You must also include measurements for each month (a total of 6 measurements). If you have incomplete or no Progress Chart, or did not use the device following our recommended program, you will not qualify for the refund.

Money Back Guarantee for Other Products

Warranty Our money-back guarantee and refund policy varies based on the products you order. Finding this information is very simple. When viewing your specific product while shopping, simply click the "Warranty" tab for the product. This process will pull the money-back guarantee and refund policy for the product. For your convienance, a screenshot of this tab is shown below.
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